Delivery and payment Quest Room - quest room and gift certificates

How to place an order?

Place an order on the website https://questroom.com.ua You can 24 hours a day.
We will not disturb you and call you if you do not want to contact us.
Soon you will receive a message with information about the order, or we will contact you soon Our partner for clarification of data on the order.
For any questions you can always contact us by phone contact center

380 (95) 1025708 (according to the tariffs of your operator)
380 (63) 9559828 (according to the tariffs of your operator)
380 (68) 3682128 (according to the tariffs of your operator)
0-800-211-950 (free)

Questroom Contact Center Schedule

Operators are open Monday to Sunday (7 days a week) from 9:00 am to 10:00 pm

How to choose and order a quest or gift certificate?

  • Place an order on the website, in the Questroom application or by calling the contact center numbers.
  • When placing an order, choose the delivery method for booking the game, buying a ticket or subscribing to the order will be in electronic form with the information provided to you by e-mail and SMS specified when ordering. When purchasing gift certificates, you can choose to deliver to Nova Poshta .
  • The order number, date and time of its receipt will be indicated in an SMS message, e-mail notification or this information will be provided by the contact center operator. Shipping is free.

Delivery

The delivery service for electronic orders is open 24 hours a day. For orders sent by Nova Poshta from 14:00 to 19:00

When will I receive the goods?

Delivery time is determined when ordering on the site, but may depend on the delivery schedule in your area of the company "Nova Poshta".

If you pay for the order by cashless payment, then the delivery time may differ from those specified on the site, you can find out about this term from our manager at the time of ordering.

How much is delivery?

Delivery of goods in Ukraine is free!

What are the ways to pay for the goods?

  • Non-cash payment including VAT
  • Cash payment
  • Visa and MasterCard payment cards

Source